4. How long does it take for the production and delivery for item?
It takes about 3 business days to produce the product, and it takes 2-10 business days for international delivery to your address.
5. Can I change order details after placing an order?
No, it is not possible. If you want to change your order details, you must cancel the existing order and place a New order.
6. What’s the difference between Foiresoft ‘Basic’ and ‘Woodlook’ products?
Basic products are the most popular and affordable products. It can be used on all common windows, but it is not a perfect blackout product. If you need a room darkening solution, ‘Blackout’ product line is the best choice. The fabric used in ‘Woodlook’ product, as its name implies, features the look of the natural wood surface. The fabric is slightly thicker than that of the ‘Basic’ blind, which means more durable and effective in light control. For more detailed products specifications, please refer to the Comparison Products Chart at the bottom of this page.
7. Do you have cordless or motorized blinds?
We don't have cordless or motorized blinds yet, and we're currently preparing them. We will meet you with our new products as soon as possible.
8. Can I have one Headrail with multi blinds?
No. we cannot produce multiple blinds in one header. However, if you order separate blinds for the long size with side by side installation, we can match the fabric line of each blind to make it look like a single blind.
9. I want to put the blinds side by side, is there anything I should pay attention to when ordering?
Side by side customization option is only available for blinds of the same height and blinds should be ordered altogether. Please ensure that blinds being installed side by side are in the same order number. If a blind is ordered or manufactured separately from one another, this customization option is not available.
10. How do I clean the blind?
Use a hair dryer on cold mode or soft brush to remove dust and use neutral detergent for stain spot cleaning. Do not use chemical detergents(cleaners) or dry the fabric in direct sunlight.